Privacy policy

1. Scope and Acceptance

This Privacy Policy governs your use of the website mockupcloud.com (referred to as the "Site"), which is owned and managed by MB "Mockupсloud" ("Mockup Cloud"). In this document, "Mockup Cloud," "we," or "us" refers to the Company, and "you" or "user" refers to you, the individual using the Site.

It is important that you review this Privacy Policy carefully before using the Site. By accessing the Site or creating an account, you, either on your own behalf or on behalf of your employer or another entity (if applicable), accept and agree to be legally bound by this Privacy Policy and our accompanying Terms and Conditions.

If you do not consent to this Privacy Policy or our Terms and Conditions, you are prohibited from accessing or using the Site.

By using this Site, you confirm and warrant that you are of legal age to enter into a binding agreement and that you satisfy all eligibility requirements. If you do not meet these requirements, you must not use or access the Site.

2. Company Information

Name: MB "Mockupсloud"
Trading Name: Mockup Cloud
Address: Giruliu 10, LT-12112, Vilnius, Lithuania
E-mail: [email protected]
Company Registration Number: 307508883
VAT Number: LT100019310810

3. Introduction

This Privacy Policy details the methods of Mockup Cloud regarding the collection, application, and disclosure of your information when you interact with our Site.

We are deeply committed to protecting privacy and personal data. We pledge to safeguard the information of our Site visitors and anyone communicating with us through the Site (via email or other electronic means) at all times and to the best of our ability.

The objective of this policy is to inform Site users about:

The personal data we collect.
How the collected data is used.
Who has access to the collected data.
The rights of Site users.

This Privacy Policy functions as a supplement to our Site's Terms and Conditions.

4. Your Personal Data

We only collect personal information that you voluntarily provide to us. You may be required to offer certain personal information when you choose to utilize specific products or services on the Site. Examples of this include:

Registering for an account on our Site.
Participating in a sweepstakes or contest sponsored by us or a partner.
Subscribing to special offers from selected third parties.
Contacting us via email.
Providing credit card or other payment details when ordering, purchasing products, or becoming a creator on our Site.

Depending on the circumstances, the types of data we may acquire include:

Your name.
Address.
Email.
Your date of birth.
Payment information.
Details of any feedback you provide (by phone, email, post, or social media).
Your account details (e.g., username and login credentials).

We may use this personal data for the following general purposes:

To create and manage your account with us.
To verify your identity.
To deliver services to you.
To process your payments.
To analyze your feedback for service improvement.
To offer customer support.
To inform you of important changes to our Site or services that may affect you.

Should we intend to use your information for any other purpose, we will first request your consent. Your information will only be used for that new purpose after receiving your consent, unless we are required to do otherwise by law.

5. Third-Party Payment Processing

When you complete a purchase or receive a payout via our Site, a third-party payment processor may handle your payment. In such cases, that processor may collect requisite financial information from you (such as your name, email, address, and other billing information) to process the transaction on our behalf.

The use and retention of your data by that processor are governed by their own terms of use and privacy policy. Any personal data we receive from a third-party processor will be stored and used in accordance with this Privacy Policy.

6. Children's Privacy

Please note that our Site is not intended for use by children. We do not knowingly collect or utilize personal data from individuals under 18 years of age. If we discover that we have collected such data, it will be deleted as promptly as possible. If a child under 18 has provided us with personal data, we request that their parent or guardian contact us.

7. Consent and Legal Basis for Processing

By using our Site, users consent to the conditions detailed in this Privacy Policy.

Our legal basis for processing your personal data relies on the following:

You have provided your consent to the processing via our Site.
Processing is essential for the performance of services offered on the Site.
Processing is necessary for the pursuit of our legitimate business interests.

You retain the right to withdraw your consent at any time. To withdraw consent or object to other legal bases for processing, please send a notice by email to [email protected].

Do note that if you disallow the collection or processing of required personal data, or if you withdraw consent for the required purposes, you may lose access to some or all of the Site's services for which your information was sought.

8. Application of Personal Data

Data gathered on our Site will be used strictly for the purposes specified in this Privacy Policy or as indicated on relevant pages of the Site. We will not use your data for any purpose beyond what is disclosed herein.

9. External Links

This Privacy Policy applies only to your use of our Site and our electronic communications. Be aware that our Site may contain links to other third-party websites, which may also collect your information.

These third-party sites operate under their own separate privacy policies. We have no control over the personal data they may acquire, store, or use. You should consult the privacy policies of those third-party websites for more information.

10. Sharing Personal Data with Third Parties

We may disclose your personal data to our employees who have a reasonable need to access it to fulfill the purposes set out in this policy.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

We do share your personal data with third parties in the following specific circumstances:

With Service Providers: We share data for business purposes with providers who help us operate the Site, manage your account, and provide ancillary services (e.g., hosting, data and cybersecurity, web analytics, IT SaaS services, legal and financial advisors). Consistent with legal requirements, we take appropriate measures to ensure these third parties safeguard your data and process it only under our instructions.
Contractors and Sub-contractors: It may be necessary to share your information with our contractors and sub-contractors to assist in delivering services offered on our Site. We require them to safeguard your data and follow our instructions.
For Legal Reasons: We may share personal data with law enforcement, public authorities, or other parties if required by law (e.g., in response to a subpoena or court order) or if we believe it's reasonably necessary to comply with legal processes, investigate fraud, respond to claims, or protect the rights, property, or personal safety of Mockup Cloud, our CSS customers, or the public.
In the Context of a Corporate Transaction: Your data may be disclosed during a business transition, such as a merger, acquisition, sale, or transfer of all or a portion of Mockup Cloud's assets. If we sell any part of our business, your data may be disclosed to the prospective buyer as one of the transferred assets.

11. Marketing and Promotional Communications

With your prior consent, we may periodically inform you about new offers, products, promotions, or other discounts offered through our Site via email or other electronic means. We will always treat your personal data with the utmost care and will never sell it to third parties for marketing purposes without your explicit consent.

You have the right to opt out of these communications at any time by clicking the ‘unsubscribe’ link in our emails or by contacting us at [email protected].

Please note that unsubscribing from promotional offers will not affect other non-promotional communications (e.g., we will still send emails related to products you have purchased).

We may also ask you to confirm or update your marketing preferences if laws or our business structure changes.

12. Tracking User Behavior

Mockup Cloud may monitor the websites and pages that users visit within the Site. This is done to determine which Mockup Cloud services are the most popular. This data is then used to provide customized content and advertising within Mockup Cloud to customers whose behavior suggests an interest in a particular product area.

13. Automatically Collected Information

Information about your computer hardware and software (e.g., your IP address, browser type, domain names, access times, and referring website addresses) may be collected automatically by Mockup Cloud. This information is utilized for the operation of the Site, to maintain service quality, and to provide general statistics regarding Site usage.

14. Cookie Policy

We utilize cookies in connection with the operation of our Site, primarily to create a more personalized user experience.

A cookie is a small file sent by our web server (where we host our Site) to your web browser (from where you view a website), which is then stored by the browser. It contains an identifier that is sent back to our server each time your browser requests a page.

Cookies may be:

Persistent cookies: These remain held by your browser until they are deleted or reach a specified expiry date.
Session cookies: These expire when you close your web browser.

Usually, cookies do not contain personally identifiable information. However, if we hold personal data about you (e.g., you subscribed to a service), the cookie may be linked to that data.

We use cookies for purposes including:

Authentication
Personalizing the web browsing experience
Security
Advertising
User behavior analysis
Other purposes as appropriate to fulfill the above.

In addition to our own cookies, our service providers may also use cookies, and those cookies may be stored in your browser when you visit our Site.

We use Google Analytics, which employs cookies to gather data on how users use our Site. This data is used to create reports about that use. Further information about Google’s use of data may be obtained from Google’s website.

You can, if you wish, typically prevent cookies from being downloaded to your browser and delete existing ones through your browser settings. The method for this varies by browser. However, you should be aware that blocking or deleting cookies may have a detrimental impact on your ability to use our Site and the services we provide, potentially making some features inaccessible.

15. How We Use Cookies and Their Types

Like most online services, our Site uses both first-party cookies (set by us) and third-party cookies (set by other services) for several reasons. First-party cookies are mostly essential for the Site to function correctly and do not collect any of your personally identifiable data.

The third-party cookies on our Site are mainly for understanding Site performance, how you interact with our Site, keeping our services secure, and providing relevant advertising—all contributing to a better and improved user experience.

The types of cookies we use are:

Necessary Cookies: These are essential for you to browse our Site and use its features. They identify registered users so they can access member-only areas and stay logged in. Disabling them may prevent access to subscribed content.
Functional Cookies: These are used to remember selections you make on our Site, so your selections are saved for future visits.
Analytical Cookies: These are used to analyze a user's journey through our Site and to monitor performance. They only provide anonymized information that does not identify anybody personally, which is then bundled with similar information from other users.
Advertising Cookies: These are used to deliver advertisements that are more relevant to you and your interests.
Tracking Pixels: These are used to implement tracking technology on our Site using anonymized data (data that cannot be tied specifically to you). We will not combine this data with your other personal information without your prior express permission.
Third-Party Cookies: These are created by a website other than ours and are used to improve and monitor our Site’s performance so you receive a better service.

16. Data Retention Period

Our general policy is to keep personal data only for the time required and necessary to fulfill the purpose for which it was collected. However, we may retain your personal data for longer periods in certain circumstances.

We will retain personal data for as long as it is necessary and relevant for our operations and to fulfill our legal obligations (e.g., to have an accurate record of your dealings, to prevent fraud, collect fees owed, resolve disputes, assist with investigations, enforce our Terms and Conditions, and take other actions permitted by law).

17. Protecting Your Personal Data

The security of your information is a priority, and we will employ all reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control.

We utilize SSL encryption. Access to your personal information on our Site’s password-protected server is restricted to our administrators.

Our employees are bound by strict confidentiality agreements, and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and users are protected, there always remains a risk of harm. The internet can be insecure at times, and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

18. Data Processing Location

User personal data is transferred to, stored, and processed in the Republic of Latvia. If you are located elsewhere, this is where your data will be transferred. By submitting any personal information to us, you agree to this transfer and processing in Latvia.

When we transfer user personal data, we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom (“UK”) or the European Union (“EU”) / European Economic Area (“EEA”), we will only transfer your personal data if:

The destination country has been deemed to have adequate data protection by the European Commission (or by UK adequacy regulations, if you are in the UK).
We have implemented appropriate safeguards for the transfer, such as entering into standard EU or UK data protection contractual clauses with the recipient.

We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Policy.

19. Rights for EU, EEA, and UK Users (GDPR)

This section of the Policy applies to you if you are in the UK, EU, or the EEA.

The Controller (within the meaning of the UK Data Protection Act 2018 and the EU GDPR) for the processing of personal data as described in this Privacy policy is MB "Mockupсloud".

Under these regulations, you have the following rights in respect of your personal data:

Right to be informed: To be informed about the collection and use of your personal data.
Right of access: To obtain information about how and on what basis your data is processed and to obtain a copy.
Right of rectification: To rectify inaccurate personal information.
Right to be forgotten (Right to erasure): To erase your personal data in limited circumstances.
Right to restrict processing: To restrict the processing of your personal data under certain conditions.
Right to data portability: To ask us for a copy of your data in a structured, machine-readable format and to ask us to share (port) this data to another data controller.
Right to object: Under certain circumstances, to object to our processing of your personal data (e.g., where we process based on legitimate interests).

You also have the right to obtain a copy of or access to the safeguards under which your personal data is transferred outside of the EEA.

If you would like to exercise any of those rights, please contact us. We will reply and send the requested information free of charge in a suitable electronic form within 30 days.

We will ask for additional data to confirm your identity and for security purposes before disclosing the data you request.

We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action not permissible under applicable laws. Additionally, we will retain certain personal data for a limited time for record-keeping, tax, accounting, and fraud prevention purposes, as permitted by law.

In addition to the above, you have the right to lodge a complaint with the relevant authority for data protection.

20. California Resident Rights (CCPA)

If you are a California resident, you have the rights outlined in this section as defined in the California Consumer Protection Act (the “CCPA”).

We will not share your personal data with third parties for their direct marketing purposes to the extent it is forbidden by law. At this time, we do not respond to “Do Not Track” signals.

You have the following rights:

Access: The right to request certain information about our collection and use of your personal data over the past 12 months. We will provide you with the following in a portable format within 45 days of your request:
- The categories of personal data we collected about you.
- The categories of sources from which that data was collected.
- The business or commercial purpose for collecting your data.
- The categories of third parties with whom we shared your data.
Deletion: You have the right to request that we delete the personal data we collected from you. This right is subject to certain exceptions under the CCPA (e.g., we may retain information to fulfill legal obligations, provide our services, or collect fees owed).

Exercising Your Rights: To exercise the rights described above, you must send us a request at [email protected].

No Discrimination: We will not discriminate against you for exercising your rights under the CCPA. This means you cannot be denied goods or services, charged different prices, or provided a different quality of goods or services for doing so.

21. Accessing and Correcting Your Information

You can review and edit your account information yourself after logging in.

If you delete your account, we may retain some information for as long as necessary to fulfill our legal obligations, evaluate Site usage, troubleshoot issues, resolve disputes, and collect any fees owed.

If you have any questions or wish to ask to access, modify, or delete any of your personal data on our Site, please contact us. Note that we may deny your request if we believe the change would violate any laws or cause the information to be incorrect.

22. Contact Us

If you would like to exercise your rights, have any queries or concerns, or if you have any complaints about how we process your personal data, please contact us at: [email protected]

23. Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the bottom of this document. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.

Effective Date: January 01, 2026